Privacy policy.
Who We Are
GM Drive is operated by Glenn John Morgan, ABN 27 281 150 973. This Privacy Policy explains how we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect:
Name and contact details (phone, email, address)
Booking details (pickup/drop-off locations, times, travel preferences)
Payment information (if applicable)
Any other details you choose to provide when making an enquiry or booking.
2. How We Use Your Information
We collect your information for purposes including:
Confirming and managing your bookings
Providing safe, reliable chauffeur services
Responding to enquiries and customer support requests
Internal business records, accounting, and compliance with legal obligations
3. Disclosure of Information
We will never sell or rent your information. We may share information only when necessary, for example:
With trusted service providers (such as payment processors)
If required by law, regulation, or court order
To protect the safety of passengers and the public
4. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Data is stored securely in electronic or paper form as needed.
5. Access & Correction
You have the right to access and correct personal information we hold about you. Requests can be made by contacting GM Drive directly.
6. Complaints
If you believe your privacy has been breached, please contact us first so we can resolve the issue. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
7. Contact
For privacy enquiries, please contact:
GM Drive
Email: glenn@gmdrive.com.au
Phone: 0407 992 075